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NPR's Leila Fadel speaks with former Hollywood agent Elaine Goldsmith-Thomas about her novel "Climbing in Heels," which follows the path of three women secretaries at a Hollywood agency in the '80s.

Zocdoc—the digital platform that helps patients find doctors and book medical appointments—is unveiling an AI assistant today to make that process even easier. The AI agent named "Zo" can handle ...

Improve your business reputation by training call center agents to show empathy and understanding in every interaction. Implement training programs that teach active listening and empower agents to ...

Aragon Research analysts evaluated 21 providers in the market and the growing use cases for virtual agents in the Contact Center. “AI Agent Platforms are transforming contact centers ...

Saniger, the former CEO of Nate, was charged with defrauding its investors after the US Department of Justice discovered that his supposed AI-powered shopping app was powered by hundreds of call ...

Sasha Alexander has joined the fourth season of Netflix’s “The Lincoln Lawyer” in the recurring role of FBI Agent Dawn Ruth ... Lawyer” is based on the books by Michael Connelly.

Singer Center, the jail meant for women, in order to alleviate overcrowding. Under sanctuary laws, city law enforcement agencies can only cooperate with ICE agents if the feds have judicial ...

The International Literature Festival Dublin (ILFD) returns for its 2025 edition from May 16th to 25th with a programme that includes over 200 events, spotlighting both Irish and international ...

CITIL invites submissions through Call for Chapters on “WTO and Digital Trade”. The Edited Book shall be published by a reputed publisher with an ISBN number. This book will be published ...

To do this, I used what I like to call the "1-2-3" hack to reach an actual agent within 60 seconds ... but your Taxpayer Assistance Center (see the state-by-state directory here) can schedule ...