Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes ...

The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving ...

READING, Pa. - Federal authorities have charged the operator of a Berks County call center for allegedly failing to pay over $1 million dollars in taxes. 42-year-old Alan Redmond of Wyomissing is ...

Wednesday’s meeting of the West End Opportunity Partnership exposed clear divisions within the group charged with investing ...

And with center Roger McQueen, who will most likely be available to the Flyers at... Rutgers star Ace Bailey cancels his workout with the Sixers, sources say So much for Ace Bailey working out for ...

The largest outdoor waterpark in Pennsylvania will kick off its grand reopening this week with a NASCAR driver meet-and-greet, live music, prize giveaways and more. Concert picks: From Billy ...

With 100 shares, you can sell a covered call. That gives someone else the right to buy your Nvidia shares at a set price (called the strike price) by a certain date (called the expiration date).

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