Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today unveils Contact Center Training and ...

Presiding over a meeting on Punjab's skilled manpower export plan, Chief Minister Maryam Nawaz Sharif on Wednesday set a ...

Using the tried-and-tested business process outsourcing (BPO) playbook, this online tutoring startup is raising the disposable income of Filipino teachers by two to three times without these ...

Punjab Chief Minister Maryam Nawaz Sharif has announced the launch of a project to send skilled manpower from Punjab to abroad by imparting training to youth.In this connection, the chief minister ...

The partnership between Solar Wise and Conscious Energy underscores a growing trend in the solar industry—leveraging ...

Information technology and business process management (IT-BPM) has been one of the most dynamic sectors of the Philippine ...

The Ulster County Department of Emergency Services has launched a therapy dog program to support public safety ...

Call center monitoring is a big deal for companies that want to step up their customer service game, train their teams, and ...

Cost-cutting is a constant challenge for businesses in today’s competitive landscape, and BPO outsourcing has emerged as one ...

Starting this year, artificial intelligence (AI) technology will be introduced to the Ministry of Economy's call center.

Distributing millions of grants and loans can be made more efficient, but without enough people, experts worry that things ...