The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...

A restaurant server has been left fuming after an overbearing customer "treated [her] like a dog" after tipping her $20 at the start of the meal. The server and original poster (OP), Reddit user ...

That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

But the bank’s response to complaints has angered some customers, with one X (formerly Twitter) user being advised to contact ...

Under-fire former Masterchef host Greg Wallace has responded to angry customers who complained about his healthy lifestyle ...

Three criminal charges were filed Thursday against a Midvale man accused of driving his newly purchased car into a Sandy dealership because they wouldn't give him a refund.

Dozens of Rogers Communications customers say they’re fed up with what appears to be an uneven playing field when they try to ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Dealing with angry customer emails can be tough. Here are some tactics to make it better. Anyone can write, of course, they can. However, crafting exceptional copy can be difficult – especially if you ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

In the comment section under the post, many Verizon customers expressed frustration over the upcoming changes to their bill. Some even claimed that they would be leaving Verizon as a result of the ...

Angry Kirby was once an unlikely poster child for the difference between Japanese and American sensibilities. When home in Japan, Kirby’s joyful, round face was rarely seen without a welcoming ...