The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...

A restaurant server has been left fuming after an overbearing customer "treated [her] like a dog" after tipping her $20 at the start of the meal. The server and original poster (OP), Reddit user ...

Tech platforms are responding to this threat now. Google has introduced call defense to the latest version of Android, than ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.