Tesla sales in Europe plunged for a fifth month in a row in May, a blow to investors who had hoped anger toward Elon Musk ...

The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI ...

Louisiana filed several lawsuits accusing pharmaceutical giant CVS of abusing customer information and using its dominant market position to drive up drug costs and unfairly undermine independent ...

An expert says superannuation fund HESTA has failed in its duty of care to customers as dozens report they still cannot ...

While we often discuss the current scams out there, do you know how you would react when that call or text appears on your ...

Verizon increased the monthly prices of its myPlan and New Verizon Plan wireless accounts due to “rising operational costs.” ...

Insight7's Call Evaluation platform is now available. Teams looking to improve sales performance, customer experience, or QA that drives coaching and continuous improvement through smarter call ...

With 2,800 agents engaged and more than 470,000 calls handled between January and mid-April, Liveops enabled top-tier delivery across every stage of the tax filing journey.

US and China are holding trade talks in London after Trump’s phone call with Xi The two countries announced May 12 they had agreed to a 90-day suspension of most of the 100%-plus tariffs they ...

High-level U.S.-China trade talks are take place in London, aiming to ease tensions in a trade dispute impacting the global economy ...

High-level U.S.-China trade talks are take place in London, aiming to ease tensions in a trade dispute impacting the global economy ...

Russian President Vladimir Putin told US President Donald Trump in a phone call Wednesday that Moscow was obligated to respond to Ukraine’s weekend drone attack, Trump said, setting up a ...