Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...

Recent research on the emotional use of AI Chatbots reveals that for a subgroup of "heavy users," it can be associated with ...

The next major leap in AI agents can be clear, practical use cases and frameworks for their coordination, according to ...

As AI technology rapidly improves, some people in South Korea talk with computer-generated models of their dead loved ones to ...

CalMatters reports AI-powered chatbots have been providing students with school and career options, but asks if these ...

Character.AI, the Google-backed chatbot startup embroiled in two separate lawsuits over the welfare of minor users, is ...

Le Chat is France’s answer to AI chatbots like ChatGPT and Gemini. Built to be fast and compliant with European laws, it’s a different way to find answers with the help of AI. Capable of ...

Laura Hodgson, Gen AI lead at Linklaters, explained that every member of staff has signed an acceptable use policy and ...

high-risk use cases. Agentic AI, for instance, can gather information from a variety of data sources, on-premises or in the cloud, to answer questions in a user-friendly chat interface. But it can ...

Led by a former OpenAI executive, Amazon’s AI lab focuses on the decisionmaking capabilities of next-generation software ...

The Meta AI ... a chatbot for users in Europe, helping to brainstorm ideas, plan a trip, or answer specific questions using information from the web. European users will also be able to use ...

"We're wanting to look at the use ... AI chat systems providing sensible, safe advice. In 2023, a Belgian man took his own life after engaging in extensive conversations with an AI chatbot called ...