In interviews, including one with Bloomberg News, acting Social Security Commissioner Leland Dudek threatened to temporarily ...

AARP members from Long Island gathered on Thursday, April 10 to call for further efforts to improve the quality and ...

The Illinois chapter of AARP played a role in the Trump administration reversing itself and allowing Social Security ...

The changes were supposed to take effect on Monday but have been called off, according to a statement the agency made to the ...

The Social Security Administration is standing down on implementing a plan which would have dramatically affected how ...

With more changes to come, AARP is worried Social Security's customer service could get even worse.

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

The Social Security Administration (SSA) has confirmed to AARP that beginning Monday, April 14, it will allow all claim types to be completed over the telephone, as they ...

AARP Oregon is calling on the Social Security Administration (SSA) to reverse planned changes to customer service, which are ...

The administration has announced lease terminations of nearly 4% of Social Security field offices. An analysis by the Center ...

AARP says Social Security's service is deteriorating and urges the agency to rethink coming changes. The share of callers to SSA who got a prerecorded disconnect message surged between February ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...