QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Contact ...

Two leading industry partners enter into new distribution agreement to deliver combined CRM and CCaaS solutions to ServiceNow ecosystem. ROCKVILLE, Md., April 8, 2025 /PRNewswire/ -- 3CLogic, the ...

One of the most polarising logos in sports. Irene Castle, McLaughlin’s wife, is credited with the original design of the logo, a side profile of an Aboriginal American, presumably Black Hawk ...

The Contact Center as a Service (CCaaS) market is speedily progressing, drove by the growing demand for effective customer service and enhanced communication capabilities. Businesses are gradually ...

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In a landmark move for European defence cooperation, Greek defence manufacturer METLEN has entered into an exclusive industrial partnership with KNDS France for the production of the VBCI PHILOCTETES, ...

Compound Growth at 16.46% Signals a New Phase of Contact Center as a Service (CCaaS) Market Expansion MIDDLETON, Mass., April 14, 2025 /PRNewswire/ -- QKS Group, a premier market intelligence ...

Key features and benefits of 8x8 JourneyIQ include: 360° customer journey intelligence: 8x8 JourneyIQ unifies customer interaction data across UCaaS, CCaaS, and CPaaS APIs, eliminating blind spots and ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels ...

8x8 JourneyIQ unifies customer interaction data across UCaaS, CCaaS, and CPaaS APIs, eliminating blind spots and providing a complete view of every customer and their journey. It maps every ...

CAMPBELL, Calif., April 02, 2025--8x8, Inc. (NASDAQ: EGHT) announces 8x8 JourneyIQ, giving businesses the ability to track, predict, and optimize every step of the customer journey We recently ...