Cimulate and Bazaarvoice are helping retailers make PDPs machine-readable for AI discovery, improving shopper trust, ...

Shorter B2B buying cycles are putting pressure on sales teams to respond quickly, revealing the growing gap between modern ...

Digital IDs in mobile wallets are reducing friction at checkout and verification, helping retailers reconnect online ...

U.S. e-commerce orders surged 147% in 2025, but growth was uneven as the top performers pulled ahead. Shoppers clicked less, ...

U.S. e-commerce orders surged 147% in 2025, but growth was uneven as the top performers pulled ahead. Shoppers clicked less, yet spent more — rewarding brands that reacted faster. Digital IDs in ...

January, known in retail circles as Returnuary, is often the cruelest month for merchants, as post-holiday returns erode margins and strain reverse logistics.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Retail giant Walmart is going all in on developing its own generative artificial intelligence GPT-4 platform to drive sales and boost customer experience (CX). This announcement puts Walmart on stage ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to ...