Good questions open minds and hearts, and they deepen conversations. When we inquire about others’ desires, concerns, issues of power, and standards, we invite them into collaborative, creative ...

Add Yahoo as a preferred source to see more of our stories on Google. If you’re a conversationalist, you know that even in the best relationships, whether it’s with a partner or friend, you might get ...

No matter how long you've known someone, there's always more to learn about them. Sure, you may know that your coworker usually picks a cup of joe over a matcha latte, but do you know whether they ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

What Types Of Questions Develop Conversations? When I hosted my radio show, I learned quickly that a yes or no question could stop a conversation in its tracks. If I asked, "Do you like your job?" and ...

As discussed in a previous column, it’s possible to speak assertively without being an assertive person. Jefferson Fisher, author of The Next Conversation: Argue Less, Talk More, offers wise and ...

“It stops them in their tracks every time,” I was telling a colleague. “It helps them think about their work in a new way.” This is my response when asked about how I get executives to open their ...