The department last month brought grand jury charges against 56 people in India and the United States for "telefraud" scams run from fake call centers in India. Investigators have arrested 20 ...

Dialpad is our next best pick, and it brings a fresh and techy vibe to call centres in India. It is a platform that’s easy to use and loaded with AI smarts, so the statistics are perfectly reliable.

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it ...

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

Victims who responded to the calls were automatically forwarded through Patel's phone to call centers in India. One woman paid $900 in Google Play gift cards to a person pretending to be an IRS agent, ...

Raval is one of three men indicted in the case, which their Oct. 17 indictments called an “India-based call center scam” that attempted to obtain funds and other things of value from victims in the ...

Follow Bloomberg India on WhatsApp for exclusive content and analysis on what billionaires, businesses and markets are doing. Sign up here. Teleperformance SE, the largest call-center operator in ...

The call center operations group included nearly 8,000 employees across six call centers in the USA and six call centers in India, the Philippines, Malaysia, and Mexico. Marcelo and his senior team ...