OpenAI and Stripe launch Agentic Commerce Protocol, enabling chat interfaces to facilitate transactions, making shopping ...

Forbes contributors publish independent expert analyses and insights. Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

The chatbot craze began in 2016 with Facebook’s announcement of a developer-friendly platform to build chatbots on Facebook messenger. Soon, chatbots were heralded as the next stage of the ...

You may be surprised to learn that conversational intelligence and AI have actually been around for many years. From Facebook’s (now Meta) introduction of Messenger ...

The suite is designed to equip companies with AI-powered tools for product support, order tracking, appointment scheduling, ...

At CES 2026, BMW is expected to debut the production iX3, pioneering the windshield-spanning Panoramic iDrive and ...

What is a conversational narcissist? Showing conversational narcissism doesn’t mean you have a personality disorder. (To learn more about that, watch out for these 12 signs you’re dealing with a ...

Conversational is a virtual receptionist company. It provides an extensive list of live call services for businesses and individuals. All its virtual receptionists are located in North America, and ...