Former Microsoft HR executive Sabina Nawaz offers helpful advice for new managers in her new book, 'You're the Boss.' ...

1. If you are a direct supervisor or manager, you are probably the cause of most of your subordinates' problems at work.

Hill, Linda A., and Kent Lineback. "Are You a Good Boss-Or a Great One?" Harvard Business Review 89, nos. 1-2 (January–February 2011).

For small-business owners, embracing the principles of leadership can significantly impact the success and sustainability of ...