There is no shame in questioning, in deliberating, in grappling with these complex issues. Still, I am grateful to God for ...

Ever get shut down by a prospect after asking a yes-no question? It happens too often to sellers of all levels. Using yes-no questions makes it too easy for your prospect to say, “no.” We’ve ...

She says: “I have always felt that when people are faced with lots of yes/no questions they are encouraged to answer no. If that box was left open instead and you had to explain, there would be ...

If there’s one thing you absolutely must not do when answering interview questions, it’s respond with a simple yes or no answer – even when it’s a yes/no question. Always elaborate ...