One unique way to improve customer retention, as well as positive word of mouth advertising, is by taking the time to write thank-you letters to clients or customers. While this can be a time ...

Following an interview, write your interviewer a brief thank-you letter. This common courtesy lets the interviewer know that you understand business etiquette and calls his or her attention to ...

Letter writing is a timeless practice that can go a long way in improving empathy. By taking time out every day to write ...

Treat every Letter of Appreciation that you write as if it will be the last opportunity you’ll be given. Remember, as time goes on you can always write another Letter of Appreciation to the same ...

Students seeking college scholarships are juggling deadlines, asking for recommendation letters and writing essays – but one overlooked step in the application process is writing a thank-you ...

when the sheer volume of letters overwhelms me. At Christmas this year, the time it took prompted me to pause and reflect: Is it truly necessary to write a thank-you note for a thank-you gift?

when the sheer volume of letters overwhelms me. At Christmas this year, the time it took prompted me to pause and reflect: Is it truly necessary to write a thank-you note for a thank-you gift?