A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

CRM software providers help to gather all your customer information together, allowing marketers and account managers to process and act upon the same data at all times. The value of the software ...

Explore our top picks for the best CRM solutions with project management. Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from ...

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...