a broker price opinion, or BPO, likely helped inform that number. Similarly, when a homeowner falls on hard times and can't pay their mortgage, their servicer might turn to a BPO to get a sense of ...

The business process outsourcing (BPO) industry is at a pivotal juncture, poised to redefine its role in a rapidly evolving landscape. By Peter Andrew, CEO of CCI South Africa As we step into 2025, ...

We live in a time when attracting and retaining top talent across a multi-generational, increasingly mobile workforce is massively challenging. By Noori Allie, customer service executive at ...

BPO Concertmaster Nikki Chooi will take center stage not only in JoAnn’s Classical Christmas for “Winter” from Vivaldi’s and Piazzolla’s Four Seasons (December 13-14), but also on April ...