When considering customer success software, a smooth and effective implementation is crucial. Here is how to achieve optimal ...

Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last year’s SaaStr or elsewhere, more voices have been calling for new approaches to CS — ones ...

Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

“Predictable cash flow. Higher customer lifetime value. Easier scalability. Stronger relationships. Instead of chasing new sales every month, businesses can focus on refinement, innovation and ...

In a 2024 deep dive with Google, we found that utilizing VCM led to a 56.28% increase in booking rates and a 68.88% increase in return on advertising spend (ROAS). Given today’s increasingly ...

In this TechRepublic exclusive, Gartner analyst Katie Gove discusses how tech services leaders should prioritize assets and ...

As the technology continues to evolve, the key differentiator will be how companies use these tools to create value for both ...

In the U.S., the January launch of the ‘McValue’ platform provides consistent, compelling value, with the choice and flexibility our customers want.” McDonald's Debuts McValue Menu With John ...

New integration combines Clutch’s AI-powered Customer Data Platform (CDP) with advanced 1:1 Loyalty, Stored Value, and Offer management capabilities.