Amazon will email you a QR code, or you can take a screenshot on your phone. Bring the items you’re returning to a participating store and show the QR code on your smartphone.

Select either UPS or Kohl's as the drop-off location and Amazon will email a QR code you can show to the employee who takes care of your return. The main caveat of the service is that not every ...

To do an Amazon return via UPS, just select the UPS Store Drop-off option when selecting your return method online. You'll receive a shipping code to show UPS when you go to drop off your return.

Amazon will start charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address.

Amazon “makes up about one-tenth of our profits, but it takes up about 90 percent of the working day,” said Jeremy Walker, a store associate who worked at a UPS Store location near Dallas that ...