This five-step process helps school leaders guide their community through conversations about how to address tough issues.

5. Test and get feedback from others. Roth says the individual steps aren't as important as some of the guiding principles behind design thinking: a bias toward action and limited fear of failure.

Design thinking is an iterative ... Define. Ideate. Prototype. Test. Understand users’ needs, behaviors and motivations. Who ...

The process also shows design thinking, as it considers what users want (empathy) to improve their experience (define) and refines suggestions using feedback (prototype and test). Smart home ...