UK energy regulator Ofgem has ordered energy companies to suspend the forced installation of prepayment meters in the homes of customers who have fallen behind on their bills. It comes as British ...

Thousands of energy customers who had prepayment energy meters forced fitted will get compensation or have their debts written off, Ofgem has said. The regulator said eight companies will give ...

Prepayment energy meters are back in the news at the moment for all the wrong reasons. The Mirror reported on the problem with prepayment meters last week, but we've been deluged with enquiries ...

And it followed us, a single-parent ... The monster was a prepayment meter. The Meter, as it was called in our house. Effectively a slot machine for pay-as-you-use energy. Some people have meters ...

Prepayment meter customers typically pay more for their energy than those paying by direct debit. But the Chancellor Jeremy Hunt says from 1 July the "prepayment penalty" will end, cutting bills for ...

Three million people across Britain ran out of credit on their prepayment energy ... meter and left unable to top up even though their medication needed to be refrigerated. A single parent with ...

This will happen by bringing prepayment energy charges in line with customers who pay by direct debit. Households which have prepayment meters are typically vulnerable or on low incomes.

Recommended Ofgem orders energy companies to stop forced fitting of prepayment meters British Gas under pressure to compensate ‘mistreated’ customers Grant Shapps urges suppliers to stop ...