“We have some process optimization capabilities already inherent in ServiceNow ... like IT and ITSM [IT service management]. What we’ve done with the Utah release is use AI to expand ...

And the data visualization generation feature should bring managers and process owners ... Telecommunications Service Management (TSM). The Xanadu release brings ServiceNow further into IT ...

and Health and Safety Incident Management. These features are expected to enhance automation, simplify the work process and offer greater organizational agility to ServiceNow customers.

ServiceNow yesterday launched the Xanadu release of its NOW Platform, featuring hundreds of new artificial intelligence capabilities to boost customer agility, enhance productivity, and improve ...

ServiceNow has introduced the Yokohama platform release, focusing on improving ... with AI-driven insights for better visibility and management of workflows. The 2024 Gartner Digital Worker ...

ServiceNow’s response has been to proactively lean into the disruption and marginalize the threat — as shown in the past couple of weeks by its “Yokohama” platform release and the ...