Service management, healthcare management, retail operations, logistics, supply-chain management, sustainability, stochastic control of processing networks, revenue management, not-for-profit ...

The implications of operations management for investors; and How firms influence service quality, and how service quality affects performance.

This course covers important legal and regulation issues such as Stark law, anti-kickback, anti-trust, and EMTALA, as well as their implications on the operations and management of healthcare services ...