Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a ...
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HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlashAccording to The Register, HP put up a 15-minute waiting time for its customer service to encourage its customers to move to digital channels like the support.hp.com website or its virtual agent ...
HP Inc. on Wednesday disclosed the size of its Instant Ink subscription service business for the first time, saying it’s now a $500 million business with 30 percent annual growth. The disclosure ...
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