It’s hard to know where to start when writing a complaint letter. If our inbox is any indication, this difficulty manifests itself in free-form rants and confusion about what to say. It doesn ...

Many sample and dummy complaint letters are available on the Web, but complaint-letter writing, like all writing, is less science than art. A great complaint letter will display deft use of ...

If all else fails, take your complaint to the small claims court (I have never lost a claim there). It's simple to do and there aren't huge legal costs. There is no magic formula, but your letter ...

Angela Rippon: When it comes to challenging a rip-off, a well written letter of complaint can very often make all the difference in the world. Woman One: I typed a letter and just said you’ve ...