Combine Your Customer Success and Sales Efforts . When it comes to customer success or sales, neither one is “better” than the other. And neither one should be your sole area of focus.

#2: Take care of existing customers. In the rush to grow, existing customers can be easily overlooked. Unless upsizing involves a brand-new sales team for a new market, some disruption to customer ...

Whatever the salesperson tells the client, the customer team often hears a different story. While crossed wires between sales and customer success can ... t the point of a handoff.

Based on my experience working with retailers to boost their marketing and customer experience strategies, here is a five-point checklist for ... extra attention by the sales assistants.

Let’s talk about taking a startup from small sales to big sales. We need to tell our customers the revenue story and back it up with data, we need to reposition our product from a nice-to-have ...

Tom gave me this checklist of the ten attitudes that lead to sales success: I read inspirational material and use positive affirmations. I believe I am as happy as I want to be.

Sales To Customer Success Handoff. Once a customer is closed, they need to be handed over to customer success. This is a critical step that is often overlooked or overly manual.