How To Use Empathetic Questioning To Improve Sales
By integrating these elements, conversations can be transformed from interrogations into collaborative problem-solving.
Marketing1mon
Sales Presentation Skills: How to Measure and Evaluate Your Salespeople
though you'll need to take into account the likelihood that attending a sales call in real-time may put undue pressure on the salesperson in a way that produces negative outcomes. If you have to ...
Harvard Business School6y
Performance Improvement Consulting and Hi-R-Me: Making Sales Calls
Cespedes, Frank V., and David Mattson. "Performance Improvement Consulting and Hi-R-Me: Making Sales Calls." Harvard Business School Case 819-043, August 2018.
Harvard Business School3y
Performance Improvement Consulting and Hi-R-Me: Making Sales Calls
Cespedes, Frank V. "Performance Improvement Consulting and Hi-R-Me: Making Sales Calls." Harvard Business School Teaching Note 821-079, March 2021.