This comes directly from the Roblox support team via a special blog post. “We have been notified of a phishing scam impersonating Tipalti Support. This fraudulent email directs users to a fake ...

Contact the Roblox Support team. Before trying these methods, we recommend you reboot your computer and see if it helps. If not, go ahead and try a suitable fix. 1] Clear the Roblox cache.

By submitting a ticket to Roblox support, you only need to wait a few moments for the team to manually fix the problem in your account. To do this, Log in to your Roblox account.