Professor Alan R. Greenberg received a PhD in biomedical engineering in 1978 from Drexel University. He was a NIH Post-Doctoral Fellow at the University of North Carolina Chapel Hill before joining ...

ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious they are about being a leader in the Agentic Era of CRM. But what else do they need to do for that to really happen?