Take a look behind the scenes at a 911 telecommunications center during National Public Safety Telecommunications Week.

More than 100 people on Monday used a hotline designed to help former prison inmates get jobs and housing. The Recidivism Reduction Call Center began on Monday. Social justice activist Emancipate ...

After some back and forth, it directs me to an allegedly real person who's supposed to be better equipped to handle the matter. A lot of the time, I get referred to a phone number to call instead.