When a manager can accurately measure his organization's performance, he is able to identify deficiencies in the organization and correct them. When the deficiencies are dealt with efficiently ...

A strong executive scorecard includes a mix of quantitative and qualitative measures ... The most effective organizations use them as active performance management tools. Regular one-on-one ...

Measuring the performance of a business goes hand in glove with its business strategy. Or it should. But surprisingly, as I’ve witnessed firsthand over an extended period, organizations in all ...