Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

Stephen Shankland worked at CNET from 1998 to 2024 and wrote about processors, digital photography, AI, quantum computing, computer science, materials science, supercomputers, drones, browsers, 3D ...

(CNN) -- As Microsoft duels AOL for the instant messaging crown, the pressure is rising on the 20 or so active members of a nine-month-old group working on a common language for what may be the most ...

Most any conversation about instant messaging inevitably turns to the lack of product interoperability that continues to exert a drag on enterprise adoption and bedevil those who see no choice but to ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

MessageLabs launched on Monday encrypted IM (instant-message) software, targeting companies that use consumer IM clients for collaboration and document sharing. The company’s Enterprise Instant ...

America Online, the world's largest Internet service provider, on Thursday said it had launched services that let users conduct audio conference calls and share online presentations over its popular ...