We are here to help with tips on how to call customer service without all the stress ... and you have a record of the conversation at the end. If you're having trouble finding chat support ...

And yet a third found it impossible to get $182 in bogus fees refunded until he replayed a past customer service call where he was promised he wouldn’t be charged. Sadly, it seems like recording ...

What makes a first contact resolution successful is solving the problem to the customer's satisfaction during that first interaction. Inefficiencies in the customer service process will result in ...

Customer service is notoriously aggravating ... For the truly desperate, Hyken suggested a hack of last resort: call the CEO. That's right, find the phone number for company headquarters online ...