If you work for a mortgage servicer or investor, you'll typically order BPOs through a third-party company. You may find yourself requesting a BPO if you: Want to sell or rent your home and need ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

The business process outsourcing (BPO) industry is at a pivotal juncture, poised to redefine its role in a rapidly evolving landscape. By Peter Andrew, CEO of CCI South Africa As we step into 2025, ...

In that work, the “voice” of Scheherazade” (the sultan’s wife who came up with “1,001 Arabian Nights” stories) was played on the violin by the BPO’s concertmaster, Nikki Chooi.

The business process outsourcing (BPO) industry is at a pivotal juncture, poised to redefine its role in a rapidly evolving landscape. As we step into 2025, several key trends are driving innovation, ...