Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

A Gloucestershire social landlord is celebrating a significant national win after one of its teams was named Heating Team of ...

The customer service landscape is more challenging than ever; housing associations are often having to contend with lack of other support services in their communities, as well as overall rising custo ...

A HOUSING association is set to offer five young people ... Participants gained first-hand experience of customer service operations at the Platform Customer Hub. Lisa Chatwin, head of customer ...

Leeds Jewish Housing Association (LJHA) has achieved a customer satisfaction rating of 82.9%, an increase of 13.5% from 2024, after an all-tenant survey. Did you know with a Digital subscription ...

A housing association has announced it now has teams ... who both have a great deal of housing and customer service experience. As the title suggests, their main role is to be the key tenant ...

Grampian Housing Association has been awarded a One Star Accreditation from employee engagement specialist Best Companies.

Two Rivers Housing has appointed Anne Marie Millar as a non-executive director. The move is part of a plan to strengthen and ...