When crises occur, airline network operation centers go into overdrive, but managing the response is a delicate balance.

Companies try to update policies to match the current travel environment, he said, but only one he knew of covered what happened at Heathrow. Indeed, Travel Guard’s Deluxe and Preferred plans ...

Flights have resumed at Heathrow after a substation fire shut the airport and triggered global travel chaos yesterday - but ...

Pressed by presenter Nick Ferrari whether she personally had confidence in him, she dodged the question, explaining that she had spoken to him on Friday morning about Heathrow’s recovery plans ...

Britain's aviation watchdog will consider Heathrow airport's resilience rules as part of a regular review, it said on ...

Heathrow bosses feared that their net zero plans could threaten the stability of the airport’s power supply, according to a briefing to MPs two years ago. Nigel Milton, the airport’s then ...

34,734 people played the daily Crossword recently. Can you solve it faster than others?34,734 people played the daily Crossword recently. Can you solve it faster than others?

The airport’s CEO, Thomas Woldbye, rejected suggestions that Heathrow didn’t have adequate contingency plans, saying the incident was “unprecedented. “Contingencies of certain sizes we ...

London's Heathrow Airport — one of the busiest airports in the world — resumed some flights after being closed for most of Friday after a fire at a nearby electrical substation caused a power ...

British transport minister Heidi Alexander said the incident had been out of Heathrow's control. "They have stood up their resilience plans very swiftly and have been working in close ...