Unless you're a business owner or Salesforce employee, you may not be familiar with what Salesforce does. If you are a business owner, you know how valuable its sales, service, marketing, analytics ...

Salesforce has been using the notion of trailblazers as a learning metaphor for several years, ever since it created Trailhead, a platform to teach customers Salesforce skills. Today, the company ...

Salesforce wants its $27.7 billion Slack acquisition to help it become a company's central work hub. But it'll need Slack-certified administrators and developers to help drive that implementation.

With automation changing the nature of work, all industries are deciding between building or buying the talent they need. Faced with a tight talent market, upskilling current employees rather than ...

Back in 2018, when we used to attend conferences, I spoke to an audience of about 250 college and university presidents and provosts. In discussing America’s skills gap, I asked the assembled higher ...