Astonishing items left behind by guests, wild room service orders and guitar concierges. Plus, what to say to get a room with a balcony. Hotels.com ... and a higher floor ‘for more space and ...

People who work in hotels see a lot ... This was right outside a first-floor room with a balcony. The guest who was staying in that room had ordered room service, left it uncovered, left the ...

The first balcony rooms at a Las Vegas Strip hotel in nearly 15 years just opened for bookings, presenting a rare opportunity for outdoor views from your own room. Thanks to the renovation of its ...