Changing an organization has been compared to teaching an elephant to dance. People may resist change because they're happy as things are, they're worried about losing out, or they're scared to leave ...

As the population becomes more diverse, employers recognize that their employees, clients and vendors have similarities and differences that they need to accept and appreciate. Diversity in an ...

A positive, aligned organizational culture is easy to recognize: Productivity soars, employees are satisfied and empowered, processes are clear and effective — in short, everything seems just to hum ...

How often have you heard somebody — a new CEO, a journalist, a management consultant, a leadership guru, a fellow employee — talk about the urgent need to change the culture? They want to make it ...

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles ...