Explore examples of how digital transformation is improving businesses, from retail to banking to healthcare. Written by eWEEK content and product recommendations are editorially independent. We ...

Digital transformation will continue to drive the creation of more digital goods, but we must minimize this new ecosystem’s negative externalities by clearly understanding what are our true ...

Book review: 'The Digital Matrix' by Venkat Venkatraman. The world is discussing post COVID - 19 crisis recovery. There are predictive models built with scenarios based on V, U shaped recoveries ...

Digital transformation and the Human-Centered Workplace began to affect one another about ten years ago. Gradually and now suddenly, they are locked in a symbiotic embrace, and the world of work ...

Digital transformation, aka DX, is hot — and if you’re not doing it, your company will die and you will lose your CIO or IT leadership job. You’ll — shudder — be disrupted! Or fail the ...

Matrix Internet founder Jeff Sheridan on shifting focus to Europe post-Brexit and how Covid-19 boosted digital transformation in unexpected ways.

In practical terms, digital transformation in supply chains involves leveraging advanced technologies like Transportation Management Systems (TMS), APIs, and artificial intelligence to optimize ...

Digital transformation powered by data has the potential to unlock new levels of efficiency, innovation, and customer satisfaction. By assessing your starting point, setting clear goals, building a ...

That’s just one example of what people imagined—hoped—digital transformation would be: Tech handling the gray work so that we have time to focus on other, more important things.

TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today ...