Above is an example of a HEX thank-you note, posted on Instagram by one of their customers. The HEX thanks notes are pretty super, personalized not just with the customer's name but with some ...

After the saleswomen describes the benefits of the product to her customer ... you make to your customers. 8) Remember the “Magic Words” Your Mom Taught You: Saying “please” and “thank ...

Hermes, a parcel delivery company in the UK, has a customer service expert named Holly who receives thank-you notes from customers happy with her help in resolving their questions. The twist?

I’ve been involved in a number of Employee of the Month programs. (Never won one, but gave out a bunch of awards.) The same is true for customer appreciation initiatives. One thing nearly all ...

Here are 5 things you can do to show them how grateful you are for their business: 1. Send them a thank you card after ... Select a loyal customer at random and surprise them with a free gift ...

Drivers who receive the first 1 million “thank you’s” from customers will also get a $5 bonus at no cost to the customer, according to Amazon. The five drivers who receive the most “thank ...

But just try to answer these questions: What does your favorite brand mean to you? Why did you ... the hidden drivers of customer behavior. The ZMET (Zaltman Metaphor Elicitation Technique) asks ...