Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

Today, customers want fast and personalized support, whether they are placing orders or looking for information. Enter the AI ...

When it comes to using artificial intelligence for customer support, businesses are learning that the technology isn’t ...

In their climb toward AI-driven innovation, too many companies are unknowingly approaching a dangerous drop-off: the customer ...

New developments underline GamingSoft’s desire to advance its igaming solutions, introducing innovative features beyond the ...

"This new service helps residents quickly find information, submit service requests, and connect directly with city staff, ...

Cursor AI's chatbot fabricated a company policy regarding device logouts, causing widespread confusion and subscription ...

AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered software coding assistant, Cursor. The company, which was eyed for ...