Let’s look at three top customer service trends and how businesses can address them to achieve positive results. 1. Peop ...

Justin Rosenberg starts his morning by looking at two things: his sales reports and a list of customer reviews aggregated ...

and backs up the claims you've made about your product or service. That's why many businesses choose to include a form of testimonial in their marketing. But some are more effective than others.

as a local competitor with very good infrastructure service and very good customer service reviews had me considering a switch due to some very competitive pricing. Frontier again stepped up to ...

When we have a question, customer service is always prompt in responding, getting us the answers we need. When speed is of the essence, I know I can rely on Business Wire. We had an urgent release ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

See reviews below to learn more or submit your ... at the same sale price when I had originally ordered. I emailed customer service asking for an explanation on why my order had not shipped.