Best Fares Now is a trustworthy online travel agency that collaborates with Copa Airlines Customer Service to offer flight ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.

The team member did much more than was expected, going above and beyond to provide memorable service. The customer was surprised and delighted. As a result, they left a glowing review, turning a ...