Education leaders who adopt similar growth strategies as startups can be better positioned to meet student expectations and ...

AR Enhancing Personalization in Customer Service “Augmented reality ... AR can revolutionize customer support through product education, Angerer added. “By creating unique opportunities ...

This may entail training on existing features or education about new ... and providing a customer service number. Help Desk and Technical Support Services Such after-sales support may come free ...

Wayne, Pa., April 14, 2025 (GLOBE NEWSWIRE) -- Frontline Education, a leading provider of administration software purpose-built for educators in K-12, today announced that Chris Collins has been ...

NPR's Juana Summers speaks with former customer service executive Amas Tenumah, author of Waiting for Service, on recent surveys showing Americans' dissatisfaction at record highs. American ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

The main aim of customer service is to provide the customer with the necessary support to make their experience with the company as smooth and positive as possible. Frontline employees are often ...

WAYNE, PA — Frontline Education has announced the appointment of Chris Collins as its new Chief Customer Officer (CCO). With more than three decades of experience in customer success and ...