Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. This is a special article. It is the 500th article I’ve written for ...

The decline in ServiceNow’s share price comes in the wake of a "lackluster outlook" for 2025 subscription growth on a slower artificial intelligence sales bump," ...

AI is revolutionizing post-holiday retail operations, streamlining processes, prioritizing critical tasks, and automating routine workloads.