Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

This requires some basic customer service training that is catered to their responsibilities and roles in the company. Customer service basics, like being nice, easy to work with, providing a ...

Customer Service Assistants (CSAs) perform a number of administrative ... although most positions will be filled in the weeks prior to the start of the fall semester each year. This job description is ...

What Are the Roles & Responsibilities of the Strategic Project Manager?. Strategic project... Consultants help you select CRM software packages that automate aspects of customer service and help ...

Staff with customer service responsibilities also deal with customers' warranty claims. In specialty retail shops, employees may be very involved in the customer education process and provide ...

Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...