Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

I analyzed a tire maintenance job listing. It's interesting to note that this position description for an "inbound sales rep – customer service rep" leads with information about the company's ...

“The job is to create a two-way street for communication, so customer service representatives work with other teams inside the organization – from operations and engineering to marketing and ...

Customer Service Assistants (CSAs) perform a number of administrative and clerical tasks in support of the overall department goals and mission. They serve as the primary customer service ...

The following has been edited for length and clarity. "American Idol" inspired me to apply for a customer-service-representative job at Southwest Airlines back in 2008. My friend always bragged ...

Customer service representatives will process orders for annual passes, tickets, vacations and offer online support to guests, according to the description included in the job notice. The ...