Honestly, most customers probably don’t read any of the fine print and don’t even remember signing the contract, but the customer service rep in this story is all too happy to remind them of ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

As a 20-year residential HVAC business owner, my ongoing challenge has been maintaining happy and consistent customer service representatives (CSRs). Despite competitive wages, improved benefits, and ...

The first red flag was when the customer service rep insisted that my address was not what it was. After proving to him that it was, he then said I needed verbal or written approval from my ...

Try Amazon's online live chat Often, an online chat with an Amazon customer service rep is an easier way to contact Amazon and resolve an issue. Here's how to do it. 3. A new window will open ...

Investopedia / Jessica Olah At most companies, customer service representatives are the only employees who have direct contact with buyers or users. The buyers' perceptions of the company and the ...